Responsible gambling

At Spinpolo Casino, we're committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences on individuals and their loved ones, which is why we've implemented various measures to prevent and mitigate the risks associated with excessive betting.

Setting Limits

We encourage you to set limits for yourself, whether it's daily, weekly, or monthly, to ensure responsible gaming practices. You can adjust your deposit limits in the Account section of our website, or contact our support team if needed.

• Deposit Limits: Set a maximum amount that can be deposited into your account on a daily, weekly, or monthly basis.
• Loss Limits: Limit the total losses you incur over a specified period to prevent excessive spending.

Reality Checks and Session Reminders

We care about your well-being and want to make sure you stay within safe gaming limits. Our system provides:

• Session Reminders: Periodic reminders of the time elapsed since you last deposited, helping you track your gameplay.
• Time-Outs: Temporary or permanent suspension of access to our platform for a specified period.

Self-Exclusion

If you feel that you need more extensive protection from excessive betting, we offer:

• Temporary Self-Exclusion: A cooling-off period where you'll be barred from accessing the site for 24 hours to several days.
• Permanent Self-Exclusion: Complete suspension of your account and all access until you contact us requesting reactivation.

Links to Support Organizations

We recognize that problem gambling can affect anyone, regardless of their gaming history. We're committed to providing support resources:

• GamCare: UK-based charity offering confidential advice on dealing with compulsive betting.
• BeGambleAware: A leading resource for information and guidance on responsible gaming practices.

Managing Problem Gambling

If you or someone close to you is experiencing issues related to excessive betting, there are steps we can take together:

• Identify the problem: Understanding that problem gambling is a treatable condition helps in seeking help.
• Reach out to our support team for guidance and resources on how to address it.

Conclusion

At Spinpolo Casino, our aim is to provide an inclusive environment where everyone can enjoy gaming responsibly. If you have concerns about excessive betting or would like more information on managing problem gambling, please feel free to reach out to us via our customer service channels.